Privacy Policy

1. Overview

This Privacy Policy explains how VisualMint collects, uses, and handles your information when you use our website and services.

2. Information We Collect

• Account information such as email address and authentication details
• Usage information such as prompts, requests, and interaction history
• Transaction and billing-related information handled through payment providers
• Technical information such as IP address, browser type, and device metadata
• Support or contact information you provide to us

3. How We Use Information

• To provide and operate VisualMint
• To authenticate users and manage accounts
• To process payments and purchased credits
• To improve platform performance, reliability, and user experience
• To monitor abuse, fraud, and unauthorized activity
• To provide support and respond to questions

4. AI Processing

Prompts and other content you submit may be processed by AI and infrastructure providers in order to generate responses and operate platform features.

5. Third-Party Services

VisualMint may use third-party providers to operate the service, including services for hosting, authentication, databases, payments, rate limiting, AI processing, and internal notifications.

These providers may include services such as:

• Supabase
• Stripe
• Vercel
• OpenAI
• Upstash
• Discord, for internal operational notifications if enabled

6. Data Sharing

We do not sell your personal information. We may share information with service providers and partners only as reasonably necessary to operate, secure, and improve VisualMint, comply with legal obligations, or protect our rights.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Security

We take reasonable steps to protect your information, but no system is completely secure. You use the service at your own risk.

9. Your Choices

You may be able to access, update, or delete certain account information depending on how your account is managed. You may also contact us regarding privacy-related questions or requests.

10. Children's Privacy

VisualMint is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after changes become effective means you accept the updated policy.

12. Contact

If you have questions about this Privacy Policy, contact us through your official VisualMint support channel or your listed business contact email.